Healthy Connections Prime issues memos as formal guidance for topics and issues as they arise. Please find below a comprehensive listing of memos.
Memos
- Reward and Incentives Memo (2/28/25)
- Agent/Broker Usage Memo (9/30/2020)
- MMP Marketing Material Submission and Review Process - (3/24/2020)
- Nursing Facility Claims Processing - Revised (5/21/2019)
- HCBS Network Adequacy Reduction (12/20/2018)
- Waiver Intake Workflow Status (9/14/2017)
- Emergency Preparedness Memo (12/10/2018)
- Medicaid Nursing Services Rate Increase Memo (8/2/2017)
- CLTC Waiver Case Management Scope of Services (12/22/2016)
- 1557 Guidance Update (12/6/2016)
- Provider Revalidation (11/17/2016)
- Educational Events and MMP Participation (11/10/2016)
- Care Transitions and Narrative API (9/8/2016)
Please visit our Provider Toolkit page for additional useful resources, such as Nursing Facilities FAQs and HCBS Provider FAQs. Additionally, please visit our Members and Advocates Toolkit page for member-related resources.