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SCAM ALERT

Healthy Connections Medicaid team members and managed care plans will never ask for money, gift cards or something else of monetary value via text, email or a phone call. If someone contacts you asking for something of monetary value to get or keep Medicaid coverage, please report it by contacting the Medicaid fraud hotline at (888) 364-3224 Monday through Friday from 8:30 a.m. to 5 p.m. or by sending an email to FraudRes@scdhhs.gov.

Updates to Section 1 - All Provider Manuals

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Effective Jan. 1, 2016, Section 1 of all South Carolina Medicaid Provider Manuals have been updated to reflect changes to the following policies:

SOUTH CAROLINA MEDICAID PROGRAM

Program Description - Page 1

SC Healthy Connections Medicaid Card(s) - Pages 3-5

 

RECORDS/DOCUMENTATION REQUIREMENTS

General Information  - Pages 12-14

Signature Policy - Pages 14-16

 

MEDICAID PROGRAM INTEGRITY

Program Integrity - Pages 30-33

 

APPEALS - Page 49

 

Additionally, the Medicaid Provider Enrollment manual will reflect the same change to its Appeals section found on pages 2-18.

 

If you have any questions regarding these changes, please contact the South Carolina Department of Health and Human Services Provider Service Center at 1 (888) 289-0709.

 

Thank you for your continued support of the South Carolina Medicaid Program.

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